To mark October’s Freedom to Speak Up month, Health Education England e-Learning for Healthcare (HEE e-LfH) has worked with the National Guardian Office to develop three new e-learning sessions to embed speaking up throughout health.
Freedom to Speak Up in Healthcare in England is a training programme aimed at everyone within the NHS including colleagues, managers and senior leaders, as well as volunteers, learners, students and those in training, regardless of their contract terms.
The three sessions explain what speaking up is, why it is important, and how to foster an environment where colleagues, when they speak up, are listened to, thanked and their suggestions followed up. The programme helps learners understand the vital role they can play and the support available to encourage a healthy speaking up culture which protects patient safety and enhances colleague experience.
The first session ‘Speak Up: core training for workers’ comprises the following topics:
- What speaking up is and why it matters
- How to speak up and confidentiality
- Barriers to speaking up
- The role of the guardian and the National Guardian’s Office
- Making a pledge
The second session is for all line and middle managers and is focused more on listening and the barriers that can get in the way of speaking up (available soon).
The third session, is aimed at all senior leaders including executive board members (and equivalents), non-executive directors, and governors to help them understand their role in setting the tone for a good speaking up culture and how speaking up can promote organisational learning and improvement (available soon).
These modules will replace the current Freedom to Speak Up training.
Health Education England’s new Chief Executive, Navina Evans, has also recorded a short video about Freedom to Speak Up.