Health Education England e-Learning for Healthcare (HEE e-LfH), in partnership with the National Guardian Office, has added a second session to the Freedom to Speak Up in the Health Sector in England e-learning programme.
The online training programme, which launched its first session in October 2020, is aimed at anyone who works in healthcare regardless of their contract terms.
The programme helps learners understand the vital role they can play and the support available to encourage a healthy speaking up culture which protects patient safety and enhances workers experience.
The latest session, Listen Up, which is aimed at managers at all levels, focuses on listening and the barriers to speaking up. It comprises the following topics:
- Fostering a speak up, listen up culture
- Supporting speaking up and listening well
- Perceptions of yourself and others and understanding conflicts of interest
- Welcoming feedback as a gift.
It complements the first session, Speak Up, which gives an overview of speaking up and why it matters for all workers.
The third session, Follow Up, is aimed at all senior leaders including executive board members (and equivalents), non-executive directors, and governors to help them understand their role in setting the tone for a good speaking up culture and how speaking up can promote organisational learning and improvement which will be available soon.
These modules will replace the current Freedom to Speak Up training.
For more information on the programme, including details on how to access, please visit the Freedom to Speak Up programme page.